Privacy Policy
Hey there! Your privacy matters to us at Superstac. Here's how we handle your information while you're using our AI UGC creation platform.
Definitions
"Personal Data" refers to any information that can identify you, such as your email address."Processing" means any operation performed on personal data, whether automated or not.
Information We Collect
We keep things minimal. We collect:
- Your email address (through Clerk authentication)
- Basic usage analytics through Google Analytics
- Payment information (processed securely through Stripe - we don't store this)
- Service usage timestamps and subscription status
Legal Basis for Processing
We process your data based on your consent, the necessity to provide our services, and to comply with legal obligations.
Your Content
Any UGC ads, avatars, or content you create using Superstac belongs entirely to you. We don't train our AI on your content or use it for any other purposes. What you create is 100% yours. We may temporarily store your generated content to provide our service, but you can delete it anytime.
Cookies and Tracking Technologies
We use essential cookies to keep you logged in and remember your preferences. Google Analytics also uses cookies to help us understand how people use our platform. You can control cookie settings through your browser.
Data Security
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Third-Party Services
We use trusted services to run Superstac:
- Clerk for authentication
- Stripe for payments
- Google Analytics for usage data
Your Rights
You have the right to:
- Access your Personal Data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
Data Removal
Want your data removed? Just email team@superstac.com. We'll delete your account and all associated information within 30 days. Note that some information might be retained in backups for up to 90 days.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Children’s Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers.
Updates to This Policy
We'll notify you of any significant changes to this policy via email and/or through a notification on the Service. Continued use of Superstac after changes means you accept the updated policy.
Contact Us
Questions about privacy? Email team@superstac.com. We aim to respond within 24 hours.